We have noticed that some of our customers are having trouble sending emails to Gmail accounts. This is because Google has updated its security rules. They now require anyone sending emails to Gmail to have a specific setting on their … Read More
Author Archives: Rob Lucas
Why is securing email accounts so important?
It’s really important to have a strong password for your email because it holds a lot of information about you. If someone with bad intentions gains access to your email, they could use your personal information to trick you or … Read More
Netgear ReadyCloud Service End of Life
We would like to inform you that NETGEAR will be discontinuing ReadyCLOUD app server by April 1st, 2023. NETGEAR will also be discontinuing ReadyCLOUD service by July 1st, 2023. You may still access the ReadyNAS locally, using Windows, Linux and … Read More
Exciting News – Hosted Communications comes to RLS
Great news! Hosted voice is an excellent solution for businesses that want a reliable and flexible communication system and RLS can now provide you with a cost effective solution to your telephone needs. Here are some additional benefits of using … Read More
PSTN switch off 2025
Openreach, the UK’s largest broadband network provider, is switching off copper cables because it is part of a national effort to modernize the country’s telecommunications infrastructure. Copper cables, which have been in use for over a century, are not capable … Read More
THREAT ALERT: Microsoft Mitigates Outlook Elevation of Privilege Vulnerability
Microsoft have strongly recommended for all customers to update Microsoft Outlook for Windows to remain secure. The following article has been released by Microsoft after they discovered a critical vulnerability in Microsoft Outlook for Windows: Summary Microsoft Threat Intelligence discovered … Read More
WhatsApp slapped for processing data without a lawful basis under EU’s GDPR
Meta has been fined for failing to comply with the EU General Data Protection Regulation (GDPR) — they have been fined €5.5 million (just under £5 million) by the Irish data protection regulator for failing to have a lawful basis … Read More
Panda Aether Platform Upgrade
This is a notification that starting from Thursday 28th November there will be an upgrade to the Panda Endpoint Protection software to version 8.00.15.0030 (Panda Anti-virus). This upgrade provides several security improvements. This upgrade should install automatically and you may … Read More
Cold Calling Alert – Doorstep cold calling incidents
Norfolk Trading Standards are reminding residents to be on their guard to doorstep cold calling even if they are displaying a No Cold Calling sticker. We often receive report from residents who have had cold callers at their door despite … Read More
Her Majesty Queen Elizabeth II 1926 – 2022
RLS Computer Services Ltd. joins people around the world in honouring and remembering Queen Elizabeth II, 1926 – 2022 Following the announcement from Buckingham Palace of the death of our sovereign, Her Majesty Queen Elizabeth II, a period of National … Read More
IT Safety & Energy Costs
Two questions that we have been asked quite frequently, “…is it safe to leave my computer running overnight and how much does it cost me….” This article hopefully addresses both of those questions and what you can do to save … Read More
Microsoft Teams Trail Subscription
Microsoft Teams found its way into our lives thanks to the pandemic, since then it has become the go to platform for holding calls, meetings, chats, training, webinars and collaborating with others. In fact, it is so well integrated into … Read More
What You Need to Know – Windows 11
Microsoft have a announced that Windows 11 Release Date is – October 5th 2021 to those who’s PC is compatible. The new Windows OS has a fantastic new look and feel to it with some obvious changes to the desktop, … Read More
TalkTalk Issues with HomeSafe
From time to time, we come across issues that can baffle even your more focus IT guy. However, we have found a problem that is both simple to fix but also complex in resolution. The issue is with TalkTalk’s HomeSafe® … Read More
HOMEPLAN+ PATCHING & UPDATES
As part of our HOMEPLAN+ IT support, we apply updates, upgrades and patches to our clients Windows devices on a specified date each month. If you are subscribed as a HOMEPLAN+ Silver member, you will receive our RLS Patching & Updates … Read More
Issues with Samsung Email App
Update Android OS Some of you have reported issues with the Samsung email app crashing or not starting. This is due to several updates that need to be implemented in order to resolve. Make sure you download and install the … Read More
Security Changes TLS 1.0 / 1.1
There has been some changes in the security protocols that run a lot of our online and offline lives. Such services as online banking, secure connectivity, applications and emails will be affected. The changes relates to the Transport Layer Security … Read More
Working From Home? – Some Practical Guide’s
With the increase in numbers of people self-isolating due to the current COVID-19 pandemic crisis, there has been an increase for businesses in getting their staff working from home. In just a few weeks, working from home has moved from … Read More
Coronavirus (COVID-19) Advice for Businesses
As the number of reported cases of the virus increases, organisations are worrying about their work force and business continuity. This article is advice and practical steps you can take in your business on how you can best work and … Read More
Admin Roles on Social Media
There has been a recent post about an alleged local sex offender and want to point out that although this is an appalling crime, one that I hope the police are fully investigating, it is actually a criminal offence (amongst … Read More
No Deal Brexit – GDPR & Data Protection
As you know on Thursday 31st October the UK is scheduled to leave the EU. But what does that mean in terms of EU laws and GDPR? Data protection has been a major topic of ours over the last couple … Read More
Windows 7, Windows 2008 Server and Office 2010 End of Support
If your business is still using Windows 7 and Windows Server 2008 (Inc. Small Business Server 2008), then now is the time to consider your options on upgrading. Microsoft is officially dropping extended support for all of these on January 14th … Read More
Broadband Providers – Email Settings
Here is a list of all major Broadband providers email settings. The list isn’t verified so please check to make sure they are the most up-to-date details available. PlusNet BT TalkTalk Sky Post Office Virgin
GDPR – One Year on
This time last year saw the introduction to the new Data Protection law in the UK titled the General Data Protection Regulations. The new regulations introduced severe penalties to companies who have broken the law, where they can be fined … Read More
Microsoft Email Scam
This is not necessarily a new scam but more cleverly designed and worded. The email is urging the recipient to act FAST and sign-in with their email credentials with limited time to react, it stresses that your email account will be … Read More
Latest Email Scam – Sextortion
We have received many reports from customers who have received emails claiming that a cyber criminal has hacked their PC and gained footage from their webcam of explicit sexual acts. They threaten that unless they pay $xxxx (usually in Bitcoin … Read More
Our GDPR Compliance Project
Protecting our customers’ data is a high priority for us here at RLS Computer Services. With the General Data Protection Regulation (GDPR) coming into effect in May 2018, we see this as an opportunity to strengthen our commitment in the … Read More
CyberSecurity – Top Tips
We at RLS Computer Services take cyber-security very seriously and don’t wish our customers to be a victim of fraud. To help keep yourself safe from fraudsters by reducing their chances of getting hold of your information, we have put … Read More
Intel, ARM and AMD CPU Security Issue
Nearly all computers worldwide – and many other devices – have been exposed to security flaws which leave them vulnerable to attacks by hackers. As such we felt it important to warn customers that updates will be rolled out to … Read More
SMS Messages Not Opening in Outlook 2016
If you are use to opening SMS messages in Outlook and find them not working, this post will explain why. If you have switched the facility on in your email app on your Android phone to sync SMS messages so … Read More