We have received many reports from customers who have received emails claiming that a cyber criminal has hacked their PC and gained footage from their webcam of explicit sexual acts. They threaten that unless they pay $xxxx (usually in Bitcoin … Read More
Author Archives: Rob Lucas
Our GDPR Compliance Project
Protecting our customers’ data is a high priority for us here at RLS Computer Services. With the General Data Protection Regulation (GDPR) coming into effect in May 2018, we see this as an opportunity to strengthen our commitment in the … Read More
CyberSecurity – Top Tips
We at RLS Computer Services take cyber-security very seriously and don’t wish our customers to be a victim of fraud. To help keep yourself safe from fraudsters by reducing their chances of getting hold of your information, we have put … Read More
Intel, ARM and AMD CPU Security Issue
Nearly all computers worldwide – and many other devices – have been exposed to security flaws which leave them vulnerable to attacks by hackers. As such we felt it important to warn customers that updates will be rolled out to … Read More
SMS Messages Not Opening in Outlook 2016
If you are use to opening SMS messages in Outlook and find them not working, this post will explain why. If you have switched the facility on in your email app on your Android phone to sync SMS messages so … Read More
Data Retention Policies
What is a Backup Retention Policy? A Backup Retention Policy governs the time that you keep backed up data, with it you would also consider the archive rules, format, method of storage, access policy and encryption. All of which must … Read More
OneDrive – Archive vs. Sync Mode
OneDrive is an amazing tool to allow users to access the same files from multiple devices. However, what if you don’t want to sync files to all of these devices but instead you just want to archive a bunch of … Read More
OneDrive Placeholders is Back!!!
Back in the day of Windows 8 Microsoft introduced a cool feature that allowed users to keep their files stored in the cloud and use the built-in file explorer to see these files and access them without taking up precious … Read More
What is a Microsoft Account?
Customer’s frequently ask me, “What is my Microsoft Account?”. So I thought I would explain with this simple little post. A Microsoft Account is the generic name given to ALL Microsoft’s services and is used to access thsose services, so … Read More
