When managing your website in WordPress, understanding the difference between pages and posts is key to keeping your content organised, professional, and easy to navigate. When to Use PagesPages are designed for static, evergreen content—the information that doesn’t change frequently … Read More
Author Archives: Rob Lucas
Urgent Security Update: Protecting WhatsApp Against Zero-Click Attacks
Recent findings from Google’s Project Zero have highlighted a significant security flaw in WhatsApp that could allow malicious files to compromise your device without any interaction from you. This “zero-click” vulnerability is particularly dangerous because it bypasses the usual requirement … Read More
Flickr Confirms Security Incident Involving Third-Party Email Provider
Flickr has confirmed a recent security incident linked to a third-party email service provider, which may have resulted in some members’ personal information being exposed. Flickr was alerted to the vulnerability on 5 February 2026 and disabled access to the … Read More
Upcoming Changes to Microsoft 365 Pricing
Microsoft has announced a scheduled update to its commercial pricing, effective from 1 July 2026. This change reflects the significant expansion of the Microsoft 365 suite, which now includes advanced AI capabilities, enhanced security tools, and streamlined device management as … Read More
The 2026 Digital Transition: Why Norfolk’s Councils are Moving Beyond Basic IT
For many years, the IT requirements for Parish and Town Councils were relatively straightforward. A basic website, a shared laptop, and a standard consumer email address were often enough to get the job done. However, as we move into 2026, … Read More
Staying Safe Online This Christmas
A lot of the preparation for Christmas now happens online – from buying gifts and decorations to ordering festive food, sending digital cards, and catching up with friends and family. While this makes life easier, it can also make us … Read More
Why RAM Is in Short Supply: The Impact of Data Centres and AI
You may have noticed that computers, laptops, and upgrades are becoming more expensive, especially when it comes to memory (RAM). One of the main reasons for this comes down to who is buying the most RAM right now – and … Read More
ICO Fines LastPass UK Over 2022 Data Breach
What Happened In December 2025 the UK Information Commissioner’s Office (ICO) announced a £1.2 million fine against LastPass UK Ltd after a 2022 data breach that affected the personal information of up to 1.6 million UK users. The breach occurred … Read More
Microsoft 365 Home vs Business: What’s the Real Difference?
Microsoft 365 Home vs Business: What’s the Real Difference? Many people assume that Microsoft 365 Home (Personal & Family) and Microsoft 365 Business are essentially the same product, just with different pricing. Unfortunately, that assumption often leads to GDPR problems, … Read More
Outlook.com Tightens Bulk Email Requirements: What Businesses Need to Know
From 5 May 2025, Microsoft began enforcing a new set of deliverability standards for any organisation sending sizeable volumes of mail to Outlook.com, Hotmail, Live, and related Microsoft consumer email domains.These rules mirror similar changes previously introduced by Google and … Read More
Keep Your Outlook Mailbox Running Smoothly
Over time, your Outlook mailbox can fill up with unwanted emails, especially in the Deleted Items and Junk Email folders. When these folders aren’t cleared regularly, they can use up valuable storage space and even stop new mail from coming … Read More
Windows 10 End of Support – Your Last Chance!
The clock is ticking — Windows 10 officially reaches End of Support on 14th October 2025. After this date, Microsoft will no longer provide security updates, feature improvements, or technical support for Windows 10 systems. What This Means for You … Read More
Building GDPR Compliance into Your IT Systems: How RLS Computer Services Helps Protect Your Business
At RLS Computer Services, we understand that data protection is not just a legal obligation – it’s also a matter of trust between your organisation and the people you serve. Whether you are a local authority, a parish council, or … Read More
Patch & Update Procedure
As part of our managed services we apply updates, upgrades, patches and maintenance to our clients devices on a specified date and time of the week. This is so we can keep to tight schedule on workloads and all devices are … Read More
Important – Hosted Exchange
After 15 successful years of service, Microsoft has announced the end of support for the current version of Hosted Exchange in October 2025. This important milestone means we’ll be retiring the related services on 1st October 2025. To help you … Read More
Mobile Phone Snatch Theft: What’s Happening and How to Protect Yourself
Snatch theft of mobile phones is rising sharply across the UK, with incidents now at a 20-year high. According to the Crime Survey for England and Wales, an estimated 78,000 people had their phone or bag snatched in the year … Read More
A Beginner’s Guide to USB Ports: How Colour Coding Makes Identifying Transfer Speeds Easy
In today’s digital age, USB ports are everywhere — from your desktop PC and laptop to printers, smart TVs, games consoles, and even some wall sockets. Despite being a part of everyday technology, many people aren’t aware of what the … Read More
Helping Councils Embrace Hybrid Meetings – A Smarter, More Inclusive Future
The UK Government has confirmed plans to modernise council meetings by enabling remote attendance and proxy voting. While in-person meetings will still be the foundation, the aim is to make participation more flexible and inclusive—especially for those with health issues, … Read More
The Ultimate Home Wi-Fi Solution: Why a Distributed Wireless Network is the Answer
In today’s connected world, a strong and reliable Wi-Fi network is essential for every household. From streaming movies and gaming to working from home and smart home devices, our dependence on Wi-Fi is greater than ever. But what do you … Read More
The Countdown Begins: Windows 10 Support Fading, Windows 11 Emerges as the New Frontier!
Microsoft’s operating system, Windows 10 has been a cornerstone of computing since its release in 2015. Its intuitive interface, robust security features, and regular updates have endeared it to users worldwide. But all good things must come to an end … Read More
Signing PDF Documents
Unleash Your Productivity: A Step-by-Step Guide to Signing PDF Documents Like a Pro using Adobe Acrobat Reader Mastering the art of signing PDF documents is a key skill for office professionals looking to streamline their workflow, and Adobe Acrobat Reader … Read More
Stay Safe While Booking Your Holiday Online
Stay Safe While Booking Your Holiday Online Booking holidays online has made travel planning more convenient than ever before. However, with the convenience comes the need for caution. To ensure your holiday dreams don’t turn into a nightmare of scams … Read More
Demystifying Download Speeds for Home Users
In today’s digital age, understanding internet speeds can feel like navigating a maze of technical jargon. Whether you’re streaming movies, video calling friends and family, or simply browsing the web, the speed of your internet connection plays a crucial role … Read More
Upgrading to the Latest Version of macOS: A Guide for Mac Users
If you’re a Mac user, keeping your operating system up-to-date is essential for optimal performance, security, and access to the latest features. With each new release of macOS, Apple introduces improvements, bug fixes, and exciting new functionalities. In this guide, … Read More
Bridging the Digital Divide: Computers for Kids Initiative
In the heart of Norfolk, a community-driven project is making waves by refurbishing traded-in computers and gifting them to local children. The Computers for Kids initiative not only provides a second life for electronic devices but also contributes to a … Read More
Demystifying Broadband Speeds for Seamless Streaming
In the era of subscription-based streaming services, understanding the required broadband speeds is crucial to ensure a smooth and uninterrupted viewing experience. Let’s delve into the specifics and compare the top streaming platforms. Streaming Quality and Speed Requirements Streaming Quality … Read More
Navigating the Digital Switchover and Its Impact on Careline Service
In the ever-evolving landscape of telecommunications, RLS Computer Services recognises the significant shift from traditional telephone services to the digital realm. You might be wondering; how does this change affect your Careline service? Well, we’re here to help you understand. … Read More
Exciting News: Upgrade to Hosted Exchange 2019 for Enhanced Service!
At RLS Computer Services, our commitment to delivering the best services remains unwavering. We are thrilled to announce a significant upgrade that will elevate your experience to new heights. Starting on Monday, September 18th, we will be transitioning our valued … Read More
Microsoft 365 vs. Microsoft Office 2021 Home & Student: Empowering Home Users’ Productivity
Introduction: In today’s fast-paced world, home users seek efficient tools to enhance their productivity and creativity. Microsoft, a renowned tech company, offers two popular office software options – Microsoft 365 and Microsoft Office 2021 Home & Student. While both cater … Read More
Protecting Your Smart Devices
https://rlscomputers.co.uk/wp-content/uploads/2023/06/Top-Tips-Banner.mp4 Today, our homes have become incredibly convenient and smart. We can control various devices with just a tap on our phones or by using voice commands. It’s amazing how our speakers, voice assistants, cameras, intruder alarms, door locks, and … Read More