Author Archives: Rob Lucas

ICO Fines LastPass UK Over 2022 Data Breach

What Happened In December 2025 the UK Information Commissioner’s Office (ICO) announced a £1.2 million fine against LastPass UK Ltd after a 2022 data breach that affected the personal information of up to 1.6 million UK users. The breach occurred … Read More

Microsoft 365 Home vs Business: What’s the Real Difference?

Microsoft 365 Home vs Business: What’s the Real Difference? Many people assume that Microsoft 365 Home (Personal & Family) and Microsoft 365 Business are essentially the same product, just with different pricing. Unfortunately, that assumption often leads to GDPR problems, … Read More

Outlook.com Tightens Bulk Email Requirements: What Businesses Need to Know

From 5 May 2025, Microsoft began enforcing a new set of deliverability standards for any organisation sending sizeable volumes of mail to Outlook.com, Hotmail, Live, and related Microsoft consumer email domains.These rules mirror similar changes previously introduced by Google and … Read More

Keep Your Outlook Mailbox Running Smoothly

Over time, your Outlook mailbox can fill up with unwanted emails, especially in the Deleted Items and Junk Email folders. When these folders aren’t cleared regularly, they can use up valuable storage space and even stop new mail from coming … Read More

Windows 10 End of Support – Your Last Chance!

The clock is ticking — Windows 10 officially reaches End of Support on 14th October 2025. After this date, Microsoft will no longer provide security updates, feature improvements, or technical support for Windows 10 systems. What This Means for You … Read More

Building GDPR Compliance into Your IT Systems: How RLS Computer Services Helps Protect Your Business

At RLS Computer Services, we understand that data protection is not just a legal obligation – it’s also a matter of trust between your organisation and the people you serve. Whether you are a local authority, a parish council, or … Read More

Patch & Update Procedure

As part of our managed services we apply updates, upgrades, patches and maintenance to our clients devices on a specified date and time of the week. This is so we can keep to tight schedule on workloads and all devices are … Read More

Important – Hosted Exchange

After 15 successful years of service, Microsoft has announced the end of support for the current version of Hosted Exchange in October 2025. This important milestone means we’ll be retiring the related services on 1st October 2025. To help you … Read More

Mobile Phone Snatch Theft: What’s Happening and How to Protect Yourself

Snatch theft of mobile phones is rising sharply across the UK, with incidents now at a 20-year high. According to the Crime Survey for England and Wales, an estimated 78,000 people had their phone or bag snatched in the year … Read More

A Beginner’s Guide to USB Ports: How Colour Coding Makes Identifying Transfer Speeds Easy

In today’s digital age, USB ports are everywhere — from your desktop PC and laptop to printers, smart TVs, games consoles, and even some wall sockets. Despite being a part of everyday technology, many people aren’t aware of what the … Read More