Navigating the Digital Switchover and Its Impact on Careline Service

In the ever-evolving landscape of telecommunications, RLS Computer Services recognises the significant shift from traditional telephone services to the digital realm.

You might be wondering; how does this change affect your Careline service? Well, we’re here to help you understand.

What is the Switch off about?

Openreach, the UK’s largest telecoms & broadband network provider, is switching off copper cables in 2025, because it is part of a national effort to modernise the country’s telecommunications infrastructure. Copper cables, which have been in use for over a century, are not capable of providing the faster broadband speeds and higher bandwidths required by modern digital services.

What does this mean for you? It means that you will no longer be able to use your traditional landline phone and broadband service as you do today. Instead, you will need to switch to a digital service, such as fibre broadband and Voice over Internet Protocol (VoIP) also known as digital voice services, to ensure that you can still make calls and access the internet.

How does the digital switchover affect Careline?

With the digital switchover, there may be questions about the performance of Careline’s service, especially as your alarm system is connected to a traditional phone line. While certain adaptors can be used to facilitate the transition to the new digital system, it’s essential to note that these alarm systems weren’t initially designed for this purpose.

Is there an alternative version of Careline’s service?

Absolutely! The Careline’s Digital Alarm Unit serves as an alternative to the traditional Careline service. The Digital Alarm Unit is a state-of-the-art system. Simply plug it into a power socket, and it’s ready to use. The unit is equipped with a SIM card (used in mobile phones), where it can contact Careline’s dedicated team swiftly when assistance is needed. Additionally, this system operates even during power outages, thanks to its 40–70-hour backup battery.

How and when should you transition to Careline’s Digital Alarm Unit?

Transitioning to Careline’s Digital Alarm Unit is a straightforward process. To get started, please reach out to Careline Community Service via phone at 01553 616200 or email Their dedicated team will guide you through the transition smoothly. To ensure a seamless switch, it is advisable to make the transition before the digital switchover takes place, allowing you to have your new equipment ready well in advance.

In summary, the digital switchover is transforming the telecommunications landscape, impacting traditional care industries alarm systems. Careline’s Digital Alarm Unit offers a modern and dependable solution to ensure your safety in the digital era.

For any inquiries or assistance with the transition, do not hesitate to contact Careline Community Services. RLS Computer Services and Careline Community Service are dedicated to your well-being, no matter how technology evolves.

Further Reading

Careline Digital Switchover Information Flyer

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