Nearly all computers worldwide – and many other devices – have been exposed to security flaws which leave them vulnerable to attacks by hackers. As such we felt it important to warn customers that updates will be rolled out to … Read More
Author Archives: Rob Lucas
SMS Messages Not Opening in Outlook 2016
If you are use to opening SMS messages in Outlook and find them not working, this post will explain why. If you have switched the facility on in your email app on your Android phone to sync SMS messages so … Read More
Data Retention Policies
What is a Backup Retention Policy? A Backup Retention Policy governs the time that you keep backed up data, with it you would also consider the archive rules, format, method of storage, access policy and encryption. All of which must … Read More
OneDrive – Archive vs. Sync Mode
OneDrive is an amazing tool to allow users to access the same files from multiple devices. However, what if you don’t want to sync files to all of these devices but instead you just want to archive a bunch of … Read More
OneDrive Placeholders is Back!!!
Back in the day of Windows 8 Microsoft introduced a cool feature that allowed users to keep their files stored in the cloud and use the built-in file explorer to see these files and access them without taking up precious … Read More
What is a Microsoft Account?
Customer’s frequently ask me, “What is my Microsoft Account?”. So I thought I would explain with this simple little post. A Microsoft Account is the generic name given to ALL Microsoft’s services and is used to access thsose services, so … Read More
Important information for Plusnet customers
Planned Network Maintenance – 5th, 7th, 8th December 01:00-06:00 What does it affect? Broadband connectivity. How long will it take? Up to 5 hours. What does the work involve? Disconnecting some users on a single link in our network. Am … Read More
Cold Rebooting Your Router
Customers sometimes lose connection to their Broadband service and cannot re-connect. This could be due to issues with the line or work that is being carried out. If the issue or work has been resolved you might have to reboot … Read More
Windows Essentials 2012 – End of Life
In January 10, 2017, Microsoft Windows Essentials 2012 suite will reach end of support. So what does this mean to the users and what are the alternatives, you can find the answers here. Like all things in the IT world, … Read More