News & Articles

OneDrive – Archive vs. Sync Mode

OneDrive is an amazing tool to allow users to access the same files from multiple devices. However, what if you don’t want to sync files to all of these devices but instead you just want to archive a bunch of … Read More

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OneDrive Placeholders is Back!!!

Back in the day of Windows 8 Microsoft introduced a cool feature that allowed users to keep their files stored in the cloud and use the built-in file explorer to see these files and access them without taking up precious … Read More

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What is a Microsoft Account?

Customer’s frequently ask me, “What is my Microsoft Account?”. So I thought I would explain with this simple little post. A Microsoft Account is the generic name given to ALL Microsoft’s services and is used to access thsose services, so … Read More

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Important information for Plusnet customers

Planned Network Maintenance – 5th, 7th, 8th December 01:00-06:00 What does it affect? Broadband connectivity. How long will it take? Up to 5 hours. What does the work involve? Disconnecting some users on a single link in our network. Am … Read More

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Cold Rebooting Your Router

Customers sometimes lose connection to their Broadband service and cannot re-connect. This could be due to issues with the line or work that is being carried out. If the issue or work has been resolved you might have to reboot … Read More

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Windows Essentials 2012 – End of Life

In January 10, 2017, Microsoft Windows Essentials 2012 suite will reach end of support. So what does this mean to the users and what are the alternatives, you can find the answers here. Like all things in the IT world, … Read More

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Migrating from Quicken – A User’s Perspective

Customers often ask us to assist in helping them migrate from one application to another, in this case it was migrating from Intuit Quicken. However these changes have their own challenges: this is one customer’s account of her experience. After … Read More

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Issues with 4G and Digital TV signals

We have received recent reports that customers are losing their digital TV signal. This might have something to do with 4G signal in your area. Digital TV and 4G mobile services both use parts of the same radio 800 MHz … Read More

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TIME TO SAY GOODBYE TO WINDOWS VISTA

Windows Vista was the Marmite of the Windows OS family, it introduced many features that carried on in to Windows 7 which became the adopted and the OS of choice. The quirky features of Vista tried to make it a … Read More

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