Tech Support

Important information for Plusnet customers

Planned Network Maintenance – 5th, 7th, 8th December 01:00-06:00 What does it affect? Broadband connectivity. How long will it take? Up to 5 hours. What does the work involve? Disconnecting some users on a single link in our network. Am … Read More

Cold Rebooting Your Router

Customers sometimes lose connection to their Broadband service and cannot re-connect. This could be due to issues with the line or work that is being carried out. If the issue or work has been resolved you might have to reboot … Read More