CouncilNet Intranet Solution

The Secure, Paperless Intranet Built For Modern Parish & Town Councils

image of a Laptop sitting on a desk showing CouncilNet Intranet Solution.

Book a Demo

Book a free 30-minute session. We’ll walk through the platform and share best practices from other councils.

Explore Features

Gold provides a comprehensive range of additional benefits, including multi-coverage and on-site assistance.

Document Libraries - Digital Documents & Paperless Prep

Clerks can compile meeting packs digitally. Documents are pushed directly to the secure councillor portal—completely removing the need for printing and posting heavy paper packs.

Secure Real-Time Access

Councillors log in via secure 2FA on any tablet, mobile, or laptop during the session. They can view live policy documents, track updates, and refer to past minutes instantly.

Centralised Calendar

Keep track of full council meetings, committee dates, and specialist local events in a single, unified diary. Important diary dates are available to all councillors automatically.

Stay Connected

Clerks can seamlessly schedule Teams meetings and post on CouncilNet for informal briefings, training, or administration, keeping the council perfectly connected, reducing travel times, and streamlining councillor collaboration.

Technical Support 24x7

Councillors can resolve technical issues instantly by visiting CouncilNet’s dedicated support pages, where they can access step-by-step guides and training videos.

Frequently Asked Questions - Answered

Users can quickly resolve common queries using CouncilNet’s comprehensive FAQ library, providing instant answers to routine technical questions and helping the entire council run smoothly without administrative delays.

Reduces Paperwork

Clerks spend hours printing, collating, and posting heavy paper meeting packs. CouncilNet transforms this into a completely paperless system where agendas and policies are published to a secure portal in seconds.

Streamline AGAR Audit Readiness

No more scrambling through loose files when auditors call. The native integration ensures that every agenda, minute, and financial report is securely archived, timestamped, and immediately accessible for AGAR compliance.

Cut Duplicate Email Attachments

Stop wasting time sending duplicate email attachments that clog up mailboxes and ruin version control. With CouncilNet, clerks upload files once and simply share a secure, read-only link with councillors, creating a single source of truth.

Security & Accountability

CouncilNet secures local councils data using Microsoft’s enterprise-grade 2FA, keeping your UK based cloud data fully protected while granting clerks full administrative control and councillors secure, read-only access, eliminating the risk of accidental document deletions.

We Manage Your IT

CouncilNet isn’t just an Intranet system. RLS provides comprehensive support for the clerk’s laptop or PC, combining remote monitoring, malware protection, regular updates, with responsive telephone or remote assistance to eliminate council downtime completely.

Feature Breakdown

Setup & Training

Document Libraries

Centralised Calendar​

Audit Ready Structure

Role-Based Access

Integrates with Microsoft 365

Data Secured in the UK

Responsive multi-device accessibility

Fully Managed with Feature Updates

IT Support Breakdown

Anti-Malware Protection

Data Backup

Security Audits

Remote Monitoring & Management

Patching & Updates

Telephone & Remote Support

Frequently Asked Questions

What is CouncilNet?

CouncilNet is a secure, private intranet platform built specifically for UK Parish and Town Councils. It centralises internal communications, agendas, policies, and councillor resources in one compliant space.

Who is CouncilNet for?

It is designed exclusively for Councillors and Parish/Town Clerks to collaborate safely. It is an internal tool, separate from your public-facing website.

How does it differ from our public website?

Your public website is for residents. CouncilNet is a private digital workspace for internal council business, document sharing, and secure collaboration before items are made public.

Is CouncilNet GDPR compliant?

Yes. It features robust encryption, secure user authentication, and data residency controls that align perfectly with UK GDPR and Data Protection Act 2018 requirements.

Can I publish any file type to the Intranet?

Technically speaking yes, you can publish Word, Excel and PowerPoint documents. However, we strongly recommend that you only publish secure PDF documents that cannot be manipulated or altered to cover your accountability, confidentiality and GDPR purposes.

Where is our council data stored?

All data, documents, and backups are stored securely within UK-based data centres to ensure complete sovereign data compliance.

What features are included?

CouncilNet includes secure document libraries, centralised event calendars for meetings, informal briefings, training, or administration, a technical support portal. Plus every Clerk gets full IT support including anti-malware protection, Data Backup, Security Audits, Remote Monitoring & Management, Patching & Updates, Telephone & Remote Support as well as cybersecurity training.

Can we access CouncilNet on mobile devices?

Yes. CouncilNet is fully responsive and can be accessed securely from any desktop, laptop, tablet, or smartphone with an internet connection.

Is training required to use it?

No complex training is needed. The interface is clean, intuitive, and designed to be straightforward for users of all technical abilities. however, we do provide on-boarding training for clerks and walkthrough training for councillors if needed.

How long does setup take?

A standard deployment typically takes between 1 to 2 weeks, depending on the volume of existing data and policies you wish to migrate.

What support do you offer after launch?

We provide the clerk full technical support, ongoing security patches, and system updates for their computer to ensure your system remains secure and operational.

Do we need a Microsoft 365 Subscription?

Yes, you need a Microsoft 365 Business Standard licence. Which we supply & manage. Councillors do not need a separate licence.

We already have a Microsoft 365 Subscription, can we have CouncilNet?

Yes, as long as it is Microsoft 365 Business Standard. We would also need full admin control of the system in order to manage security, updates and improvements.

Do councillor's need a Microsoft licence?

No, councillor’s can access CouncilNet completely licence free.

Do we need the Intranet backed up?

Yes, we can provide backup systems at an additional cost which will back up all your Microsoft 365 data including your Intranet data.

Do we need a .GOV.UK domain to use CouncilNet?

Ideally yes, to be compliant with Assertion 10, councils must use a generic hosted authority-owned domain.

We don't have a .GOV.UK domain or website, can you provide this?

Yes, we can provide a fully managed .GOV.UK website & emails for the clerk and councillors. (see: Website & Email Services for Councils)

Do you offer just IT Support?

Yes, we can provide just IT support without the CouncilNet System (see: Council IT Support)

We don't currently have a laptop, what should we do?

We can supply the proper officer a business grade laptop or computer running the latest Windows operating system. (see our Products Range).

We currently have a laptop, but it only has Windows Home. What should we do?

If compatible we can upgrade this to a Windows Pro for a small additional fee.

Ready to level up your Councils IT Support?