Customer’s frequently ask me, “What is my Microsoft Account?”. So I thought I would explain with this simple little post. A Microsoft Account is the generic name given to ALL Microsoft’s services and is used to access thsose services, so … Read More
News & Articles
Important information for Plusnet customers
Planned Network Maintenance – 5th, 7th, 8th December 01:00-06:00 What does it affect? Broadband connectivity. How long will it take? Up to 5 hours. What does the work involve? Disconnecting some users on a single link in our network. Am … Read More
Cold Rebooting Your Router
Customers sometimes lose connection to their Broadband service and cannot re-connect. This could be due to issues with the line or work that is being carried out. If the issue or work has been resolved you might have to reboot … Read More
Windows Essentials 2012 – End of Life
In January 10, 2017, Microsoft Windows Essentials 2012 suite will reach end of support. So what does this mean to the users and what are the alternatives, you can find the answers here. Like all things in the IT world, … Read More
Migrating from Quicken – A User’s Perspective
Customers often ask us to assist in helping them migrate from one application to another, in this case it was migrating from Intuit Quicken. However these changes have their own challenges: this is one customer’s account of her experience. After … Read More
Issues with 4G and Digital TV signals
We have received recent reports that customers are losing their digital TV signal. This might have something to do with 4G signal in your area. Digital TV and 4G mobile services both use parts of the same radio 800 MHz … Read More
TIME TO SAY GOODBYE TO WINDOWS VISTA
Windows Vista was the Marmite of the Windows OS family, it introduced many features that carried on in to Windows 7 which became the adopted and the OS of choice. The quirky features of Vista tried to make it a … Read More
Changes to the Broadband Migration Process
As a Broadband provider we wanted to let all our customers know about changes in the process of switching your Broadband provider. From the 20th June; there will be no MAC needed to transfer broadband services, as part of this, … Read More
How To Get Windows 10
Microsoft have now announced how end users can obtain an upgrade to the new Windows 10 Operating System. The new release will be on July 29th 2015 as a free download for anyone running Windows 7, Windows 8, or Windows 8.1 and … Read More