About Us – RLS Computer Services

Helping you get the most from your IT...

RLS Computer Services is a well established IT firm based in Kings Lynn, Norfolk, with over 20 years of business and IT experience behind it.

We provide a first class IT support service for both the home and business user, and cater for all your IT needs all under one roof.

With us, you can trust that your IT infrastructure is in good hands. We offer a wide range of services including network design, security, and cloud computing, to keep your business running smoothly. Our team stays up-to-date with the latest technology to ensure that your systems are always running at their best.

RLS Computer Services is your one-stop-shop for all your IT needs. We understand that technology can be overwhelming, and that’s why we’re here to help. Our team of experts is dedicated to providing you with the best possible service, so you can focus on what you do best.

We pride ourselves on providing exceptional customer service. We’ll work with you to understand your business needs and provide solutions that make IT work for you. Trust us to keep your technology running smoothly so you can focus on growing your business.

Our values

Transparent

We pride ourselves on offering transparent pricing and policies. We strive to provide our customers with clear and concise information about our products and services, so that they know exactly what they're paying for. By offering transparent pricing and policies, we create an environment of trust between us and our customers.

Trustworthy

At RLS, we take data security and privacy very seriously and are committed to protecting your data with the highest levels of security. We follow all industry best practices to ensure your data is kept safe and never shared with any third-parties without your explicit consent. You can trust that your data is safe with us.

Professional

If you're looking for a team of professional IT people with up-to-date knowledge on the latest technology, then look no further. Our IT experts have the necessary experience and training to stay on top of all the newest developments in the tech world, from hardware to software, to ensure that your business is well-equipped to take on any challenges it might face.

Fair

We believe in providing fair and equitable pricing for both the home and business user. We strive to offer a range of pricing options that fit within everyone's budget. For our business users, we offer custom tailored packages that meet their specific needs and ensure they get the most out of their purchase. On the other hand, our home users are not left behind. We offer a variety of plans and packages that are affordable and flexible to fit the individual needs of each user. Our commitment to fair and transparent pricing ensures that everyone gets the best value for their money.

Quality Service

We are committed to providing quality service both in-house and in the workshop. Our on-site service means that we come to you and take care of your needs at the convenience of your own home or workplace. On the other hand, we also offer workshop services where you can bring in your items and our experienced staff will get the job done right. In either case, you are assured that our work will meet or exceed your expectations. We pride ourselves in delivering top-notch service, so you can always be sure that your needs are taken care of.

Reliable

We pride ourselves on offering reliable service to all of our customers. We understand that our customers depend on us to deliver top-notch results that they can rely on, so we go above and beyond to ensure that they are satisfied with our work. We understand that our customers’ time is valuable, and that is why we prioritise prompt and reliable service in everything that we do. Our commitment to providing dependable service has allowed us to maintain a great relationship with our customers, which empowers them to continue to use us in the future.

Meet The Team

Rob

Company Director

Rob is the Director and consultant of RLS Computer Services and brings over 30 years of experience in the Information Technology field to the team. Rob's education includes a Masters in Information Technology and he is dedicated to providing the highest quality IT services to his clients. I take a very hands-on approach to managing RLS Computer Services and continue to build on the success that I has achieved in the IT field. I take pride in being an active leader in the IT industry and continuously strives to provide our clients with the highest quality services possible.

Julie

Office Manager

Julie is the office manager for RLS Computer Services. As office manager, her role is focused on accounts and ordering to ensure all operations run smoothly. Her responsibilities include managing employee payroll, developing strategies to reduce overhead costs, maintaining financial records, overseeing office maintenance and repairs, and providing customer service and support when necessary. Additionally, I develop comprehensive office procedures and policies to increase operational efficiency and promote a positive working environment. My dedication to my job and the success of RLS Computer Services has made me a valuable member of the team.

Dan

Apprentice Information Communication Technology Technician

Dan will be diving headfirst into supporting clients in both the business and consumer markets. From troubleshooting hardware and software issues to installing a variety of IT equipment like computers, laptops, printers, networking, and telecoms, plus he will be working on exciting new IT projects. He prides himself on being analytical with problem-solving skills, and thrives in a collaborative environment while also taking ownership of his work. Communication comes naturally to him, whether it's written or verbal. As part of the team, he will be hitting the road, providing remote, on-site, and workshop technical support throughout the region. It's going to be fast paced, but we are sure he is ready to learn and adapt quickly to whatever comes his way.

We're helping businesses work smarter

We understand that every business is unique, and that's why we offer customized solutions to meet your specific needs. Whether you're looking to upgrade your systems or need help with a specific project, we're here to help.

Get in touch now, so we can help you make the most from your IT