Snatch theft of mobile phones is rising sharply across the UK, with incidents now at a 20-year high. According to the Crime Survey for England and Wales, an estimated 78,000 people had their phone or bag snatched in the year to March 2024—more than 200 incidents every single day. That’s a 153% increase on the previous year.
In London, the problem is especially severe, where around 70% of thefts involve mobile phones. Criminal gangs target unsuspecting pedestrians, stealing devices that are quickly sold on, often overseas, creating a black market worth tens of millions of pounds. Despite this, less than 1% of these cases result in a charge.
How Do Snatch Thieves Operate?
Snatch theft is usually fast and opportunistic. Thieves typically work in pairs or alone using e-bikes, mopeds, or scooters—some capable of reaching 70 mph. They target people walking on pavements or sitting in public spaces with their phones out, especially when distracted.
Other tactics include:
- Distraction thefts: where one person engages you in conversation while another grabs your phone.
- Pickpocketing: lifting phones from back pockets or handbags in crowded places.
- Drive-bys: scooters or bikes zoom past and grab the phone right from your hand.
The whole act can take just seconds.
How to Avoid Becoming a Victim
While no method is foolproof, here are some practical habits to help reduce your risk:
- Stay aware when using your phone in public, especially near roads or cycle paths.
- Keep your phone out of sight in busy areas or when walking near traffic.
- Use earphones or smartwatches for calls and navigation to avoid holding your phone.
- Avoid placing your phone on café tables or resting it in open bags or pockets.
Top 6 Practical Tips if Your Phone Is Stolen
- Note your IMEI number
Dial*#06#on your phone to display its unique IMEI numbers. Write it down or screen grab and store it safely. You’ll need it if you report the theft or ask your network to block the device. - Enable tracking and locking features
Set up tools like Find My iPhone or Google Find My Device. These let you locate, lock, or even erase your phone remotely if it’s stolen. - Use trusted support if unsure
If you’re not confident using tracking tools yourself, professional IT support providers can help you track, lock or wipe your device remotely. - Change your passwords
Use another device to log into your Apple ID, Google account, or banking apps and change your passwords immediately. This helps prevent fraud. - Contact your network provider
Ask them to block your SIM and blacklist your IMEI numbers. This stops the thief from using the device on any UK network. - Report the theft to the police
If the theft just happened or is ongoing, call 999. Otherwise, call 101 or report it online at www.police.uk. Give them your IMEI number and any tracking details to aid recovery.
In Summary
Phone theft is on the rise, but there are simple steps you can take to reduce your risk and respond quickly if your device is stolen. Stay alert in public, avoid displaying your phone unnecessarily, and prepare now by activating tracking tools and storing your IMEI number. And remember—support is available if you need help managing your device remotely. A little preparation today could save a lot of stress tomorrow.