Council IT Support & Services
Reliable, secure and tailored IT services for Parish & Town Councils
Our Council IT Support package is designed to give clerks, councillors and Responsible Financial Officers (RFOs) everything they need to work confidently and securely — without the tech headaches. We keep things simple, fully supported and compliant with data protection standards.


User Friendly IT Support
No more feeling stuck. Our UK-based support team is available by phone, email or remote access to help with day-to-day tech issues, large or small.
- Telephone
- Remote
- Patching & Updates
- Hardware Acquisition Available
Anti-Malware Protection
Our Endpoint Protection solution protect, manage and support all of your COUNCIL devices.
RMM System
Is the easy and affordable way to manage, monitor and support all your IT systems.
Endpoint Detection & Response
We follow a "zero-trust" policy with antimalware Endpoint Detection & Response.
Microsoft 365 Apps for Business
Access trusted tools like Word, Excel, PowerPoint and Outlook – all in one secure place. Work from anywhere and stay productive with cloud-based access.
- Compatible across PC, tablet and smartphone
- Word
- Excel
- PowerPoint
- Outlook
- OneDrive

Cybersecurity & Threat Protection
We install Endpoint Detection & Response (EDR) software on your devices to stop viruses, malware and hacking attempts before they become a problem. Making sure you remain complaint with the Data Protection Act 2018
- Antimalware
- Firewall
- Network Protection
- Web Protection
- Device Control
Data Backup & Recovery
All your council files are automatically backed up and protected. If anything is lost or deleted, we can quickly recover it to keep you running smoothly.
- 256-Bit Encryption
- Daily Backups
- Data Stored in UK
- Easy Disaster Recovery


Cyber Awareness Training
We help clerks and officers spot phishing emails, fake websites and other scams with easy-to-follow training that boosts everyday awareness.
- Easy-to-Follow
- Online
- Compliant with DPA 2018 & GDPR
- Identifying Phishing Emails
- Optional Training for Councillor Available
WHY CHOOSE US?
RELIABLE
PROFESSIONAL
TRUSTWORTHY
QUAILITY SERVICE

Intranet Site for Councillors
Your council’s secure document centre.
We’ll build a secure online space just for your councillors and clerk, where documents can be stored and accessed from any location. Great for meeting packs, agendas and policies, finance & projects.
- 24/7 Access
- Councillor Secure Access
- Integrated with Microsoft 365
- Accessible From Any Device
Frequently Asked Questions (FAQs)
Find answers to the General frequently asked questions.
Microsoft 365 gives you access to everyday tools like Word and Excel on an annual subscription based terms, and makes it easier to work online and share files. Most councils use it already or are moving to it.
The software is for your Proper Officer / RFO. You can buy a licence for both or any other paid officer of your council.
Yes. Microsoft 365 support most modern Windows and mobile devices. We’ll always check compatibility before you commit.
Yes, we can provide and link Microsoft 365 Business services to your .GOV.UK
You can call or email us, or we can connect remotely to your device to fix issues quickly.
From email not working to files not opening or device issues — we’ve got you covered.
We offer priority support options depending on your service level. Most common issues are resolved the same day.
Think of it as advanced antivirus. It stops threats before they cause damage and alerts us to take action.
Your files are backed up automatically to a secure cloud base service. If you lose something, we can restore it quickly.
Yes. We use UK-based, GDPR-compliant services and ensure your data is stored and handled securely.
An Intranet is a secure online hub where you can keep council documents organised and accessible to authorised users like councillors.
Yes, we set permissions so only councillors and the Proper Officers can access files.
Absolutely. As long as you have an internet connection, the files are always available.
Yes. We provide basic training and FAQs to help you get started. Optional bolt-on sessions are available for in-depth support.
We show you how to recognise suspicious emails, avoid scams and protect passwords. It’s simple and practical and helps the council prove compliance.
Usually within 5–10 working days, depending on the size of your council and what systems you’re currently using. However typically we can on-board you the same day.
Do you have a question that isn't listed?
Ready to jump onboard...?
Secure your council's digital future today, with our reliable IT solutions.