Comments for RLS Computer Services

Comment on Working From Home? – Some Practical Guide’s by Claire clift

Claire clift — Tue, 07 Apr 2020 09:42:27 +0000

Thanks Rob this information is very useful!

Comment on Coronavirus (COVID-19) Advice for Businesses by Working From Home? – Some Practical Guide’s | RLS Computer Services

Mon, 06 Apr 2020 13:21:08 +0000

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Comment on Our GDPR Compliance Project by Rob Lucas MSc MBCS GDPR(F)

Rob Lucas MSc MBCS GDPR(F) — Wed, 25 Apr 2018 07:50:05 +0000

We have updated our Privacy Policy, which will go into effect on May 25, 2018. Please read our summary below:

WHO ARE WE
RLS Computer Services Ltd. trades under RLS Computer Services, RLS Computers and RLS and is a company registered in England with limited liability under number 08541079, whose registered office is at 30 Market Place, Swaffham, Norfolk, PE37 7QH. Our current ICO registration number is ZA006076.

YOUR RIGHTS
You have the right to be informed, have access, have a copy and make changes to your personal information. You can also object to us using your information, ask for it to be deleted or restrict information we use. You have the right to complain to us or the data protection regulator (ICO).
HOW WE GATHER PERSONAL INFORMATION
In addition to information you provide to us directly, we collect personal information in a few ways. For example, when you complete a feedback form. For safety and legal reasons, we also collect personal information by recording and monitoring calls and from CCTV. We also record calls for training and quality purposes.

HOW WE USE PERSONAL INFORMATION
We use your personal information to provide you products and services, to comply with a law and enforce our legal rights. Sometimes we use automated processes in our feedback and newsletters in profiling you.

OUR PRODUCTS AND SERVICES
We need some personal information before we can provide you with our products and services. For example, we need a valid email address to provide you access to our web portal and to communicate with you.

SHARING AND TRANSFERRING PERSONAL INFORMATION
We share some personal information with our suppliers and third parties where needed to provide you with the best products and services. sometimes, we also share information with regulators and law enforcement. In some cases, we transfer personal information to other counties outside of the UK where suitable protection is in place.

KEEPING PERSONAL INFORMATION & SECURITY
We keep your personal information securely and for only as long as we need to. We use many security measures including encryption, secure web access and ISO 27001 certified data centres.

YOUR CONSENT
Sometimes we need your consent to use your personal information. for example, for marketing purposes. Where you have given us consent, you have the right to withdraw it at any time.

OUR PARTNERS
We want to offer our customers the best products and services so work with other companies to offer just that. Where we need to share your personal information with them we will make sure they also comply with the new regulations.

Comment on Cryptolocker Ransomware: Your Data’s Worse Nightmare by Cyber Attacks – What To Do? | RLS Computer Services

Cyber Attacks – What To Do? | RLS Computer Services — Tue, 08 Nov 2016 16:39:48 +0000

[…] to a USB pen drive or external hard drive only to then loose it or break it. If you get hit with ransomware, lose your mobile device or simply delete your data (accidentally or by malware) the chances of […]

Comment on GWXconfigmanager Linked to Windows Patch by Rob Lucas

Rob Lucas — Fri, 17 Jul 2015 08:26:53 +0000

In reply to al. What I mean by losing your data is that, by upgrading your OS without first backing up your data puts you in danger if something was to go wrong and then you lose important or critical data. We also advise that you backup your data before implementing a critical change with your computer.

Comment on GWXconfigmanager Linked to Windows Patch by al

al — Fri, 17 Jul 2015 06:28:38 +0000

OK, something new to learn.

Your article says ‘worse still potentially loose your data’

Can you explain the concept of ‘loose’ data? Something that is in the public domain that you wanted to keep secret?

Comment on GWXconfigmanager Linked to Windows Patch by How To Get Microsoft Windows 10 | RLS Computer Services

How To Get Microsoft Windows 10 | RLS Computer Services — Wed, 10 Jun 2015 17:59:53 +0000

[…] you can remember the article I wrote about “GWXconfigmanager Linked to Windows Patch KB3035583“? Well this is where it now comes into play. In order to get Windows 10 (code-named: GWX) […]

Comment on GWXconfigmanager Linked to Windows Patch by WinDOZE

WinDOZE — Thu, 28 May 2015 15:35:01 +0000

Thank you for this article, I have been badgered with this update constantly,
I never install any updates without first checking what it actually is I am allowing MS to do to my machine & i NEVER have ‘automatically download and install updates’ set as the default action.
When this update was initially released I read up and decided I did not want it because I have no intention of migrating to WindowsX (10), so of course I chose to ‘hide’ the update as Windows was hassling me to install it every time I rebooted my machine (about once a fortnight).
Yet, every Tuesday regular as clockwork MS tells me I NEED to install this update and it reappears even after being ‘hidden’.

I think it is time to migrate to Linux and get away from the corporate bloated crap that is Windows

Comment on Cryptolocker Ransomware: Your Data’s Worse Nightmare by Rob Lucas

Rob Lucas — Tue, 03 Jun 2014 19:38:05 +0000

In reply to Caroline Dudley. Hi Caroline, I will contact you personally on your MozyPro issue.

Comment on Cryptolocker Ransomware: Your Data’s Worse Nightmare by Rob Lucas

Rob Lucas — Tue, 03 Jun 2014 19:36:55 +0000

In reply to Howard barker. Hi Howard, just follow the advice above. However if you are ever unsure if something is suspect contact us on the helpline for further advice.

Comment on Cryptolocker Ransomware: Your Data’s Worse Nightmare by Howard barker

Howard barker — Tue, 03 Jun 2014 17:35:22 +0000

I am confused what do I have to do know

Comment on Cryptolocker Ransomware: Your Data’s Worse Nightmare by Caroline Dudley

Caroline Dudley — Tue, 03 Jun 2014 17:14:40 +0000

Thanks for the info on Ransomware, etc. I was going to contact you earlier as I have had the pop-up appear twice in last 2 days which says something about “Mozypro has not achieved a a successful backup for 28 days” or some such.

This did happen before, and you fixed it. What should happen now?
Please advise.

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Comment on Be Safe, Not Sorry! by admin

admin — Tue, 12 Feb 2013 11:57:57 +0000

In reply to John. AVG is OK but we do't support it ourselves, to get the job done we would recommend Panda Security a much more robust anti virus solution.

Comment on Be Safe, Not Sorry! by John

John — Tue, 12 Feb 2013 11:48:45 +0000

I couldn’t agree more the amount of sophisticated viruses out nowadays I install AVG which in my opinion is the best anti virus out there today, would you agree?